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Stelvio – Customer Feedback & Future App Survey

Stelvio Home Hub is preparing to launch a new app that will make it easier for you to book trusted home services. We value your feedback about our current services and what you would like to see in the upcoming app. This short survey will take only 2 minutes to complete.

1. How satisfied are you with the services you received from Stelvio so far?

⭐⭐⭐⭐⭐ Very Satisfied

⭐⭐⭐⭐ Satisfied

⭐⭐⭐ Neutral

⭐⭐ Dissatisfied

⭐ Very Dissatisfied

2. How easy was it to book and communicate with Stelvio for your last service?

Very easy

Easy

Neutral

Difficult

Very difficult

Did the Stelvio staff usually arrive on time for your service?

Yes, on time

A little late

Very late

Did not arrive

4. How would you rate the professionalism of the staff?

Excellent

Good

Average

Poor

5. When the Stelvio Home Hub app launches, how likely are you to try it?

Very likely

Likely

Not sure yet

unlikely

6. What home services would you expect or want to see in the Stelvio app? (Select all that apply)

Housekeeping / Regular Cleaning

Deep Cleaning (sofa, carpet, mattress, etc.)

Car Wash

Home Maintenance (plumbing, electrician, carpentry)

Movers & Shifting

Gardening / Outdoor Maintenance

Home Shopping (local products, handmade items, household etc)

Package & DOC Delivery

Home Spa

Freelance Dj, Photographer, cook etc

Event & Hospitality (kids' party setup, birthday, anniversary etc)

Flowers & Chocolate Delivery

Other

7. Which service do you personally need most often?

8. What is the most important factors for you when booking a home service?

Price

Quality of service

Trust / Safety

Easy booking process

Fast availability

9. Any suggestions to help us improve our services today?

10. Would you like to receive updates and early offers when Stelvio App launches?

YES